The 60-Day Bull Ride
Carry it for 60 days. If it isn't the right fit, feel, or choice, send it back for a full refund. It does not need to be unused or in its original packaging — carrying it is the whole point.
Returns are free. We email you a prepaid return label for any U.S. order. You pay nothing to send it back, and shipping was free on the way out, so a return costs you nothing in either direction. There is no restocking fee.
International orders: return shipping is the customer's responsibility, unless the item is faulty or we shipped the wrong thing — then we cover it.
The No Bull Guarantee
That's a separate promise. If a product fails because of how it was made, we fix it or replace it. Contact us within 72 hours of delivery for anything that arrives damaged, with a photo, and we'll send a prepaid label and make it right.
How to start a return
- Email contact@bullsheathleather.com or call (817) 239-2540 with your order number.
- We'll send you a Return Authorization (RA) number and, for U.S. orders, a prepaid return label.
- Pack it securely, write the RA number on the package, and send it to:
Bull Sheath Leather, 1301 E. Debbie Lane, Ste 102 #1418, Mansfield TX 76063, United States. - Once we receive and inspect it, your refund goes back to the original payment method.
What's final sale
Three things, and only three:
- A monogram or initials
- A name or a special note
- A custom badge cutout
Once we cut a badge opening to your department's shape or put your name on a piece, nobody else can carry it. That's the only reason those are final — not a policy we're hiding behind.
If we got it wrong, that's on us. A defect, a mistake in your engraving, a badge cutout that doesn't fit the badge you told us about — we repair or replace it, monogrammed or not. Final sale never means you're stuck with our error.
Questions about whether something qualifies? Ask us. We'd rather sort it out than have you guess.
Full detail: Refund Policy.